Home / Returns & Exchanges

We want our customers to own with confidence. If by chance you don't love any of our products, we will gladly accept USA returns within our 60-day (from date of order) return policy. Original shipping cost is non-refundable and buyer must pay return shipping fees. Please visit the "Returns" link at the bottom of our homepage at embebabies.com to begin process for returns/exchanges.

For questions regarding your order please email order@embebabies.com.

Common Return Questions

What items are returnable?

  • With our 60 day no-hassle, money back guarantee, if you don't love our products, you can return them within 60 days of your order / purchase date

 

What items are non-refundable?

  • Free gifts 

 

Are there any charges for return?

  • There are no processing charges for returns
  • Original shipping charge is non-refundable
  • You are responsible for return shipping charges

 

How do I return/exchange?

  • Visit the "Returns" link at the bottom of our homepage at embebabies.com to begin process for returns/exchanges
  • Follow the screen instructions and select the items you want to return/exchange
  • You will get a confirmation email with return shipping instructions

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 business days.



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