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No Hassle Returns


You can purchase with full confidence knowing that we will accept all product returns, new or used under our 60 day no-hassle, money back guarantee. We guarantee all of our products to be defect-free or your money back. Simply submit your Return request within 60 days from the date of your order / purchase date. See details below.

For questions regarding your order please email order@embebabies.com.

Common Return Questions

What items are returnable?

  • With our 60 day no-hassle, money back guarantee, if you don't love our products or find a problem with it, you can return them new or used within 60 days of your order / purchase date.  Original packaging not required for return.


What items are non-refundable?

  • Free gifts 


Are there any charges for return?

  • There are no processing charges for returns
  • You are responsible for return shipping charges
  • Original shipping charge is non-refundable


How do I return/exchange?

  • Visit the "Returns" link at the bottom of the page to begin return process.
  • Follow the instructions and select the items you want to return. Due to limitations, we are unfortunately only able to accept returns. For exchanges, we recommend that you return and reorder again. We are very sorry for the inconvenience.
  • You will get a confirmation email with return shipping instructions. Please email return tracking number to order@embebabies.com along with your Order #.  


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10 business days.

Thank you for shopping embé®